Last updated: March 28, 2026
Introduction
This Policy outlines when and why we collect personal information from visitors to our website, how we use that information, the circumstances in which we may share it with others, and the measures we take to keep it secure.
We may update this Policy from time to time, so we encourage you to review this page periodically to stay informed of any changes. Where appropriate, we will notify you of any significant updates to the Privacy Policy.
This Privacy Policy applies to all personal information that you provide to us (“User Information”) through thies website: dfaw.co.uk.
We operate as an architectural design services provider in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
What types of cookies do we use?
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” dfaw.co.uk routinely uses all four categories of cookies on the Service. More information about each category is provided below.
Strictly Necessary Cookies: These cookies are essential for the operation of the Service. They enable you to navigate the website and use its features, such as accessing secure or logged-in areas.
Performance Cookies: These cookies collect information about how the Service is used, for example, data linked to a unique username to reduce strain on our backend systems. They also help us recognise when you are logged in, allowing us to deliver more relevant and up-to-date content. Additionally, we use these cookies to analyse overall usage and to test new features or improvements. The information gathered is used solely to enhance the performance of the Service.
Functionality Cookies: These cookies allow us to remember your preferences and interactions with the Service, such as your login status, whether you have opted out of advertisements, edits made while logged out, and your use of various tools. They also help us personalise the Service by remembering your settings, such as customised toolbars. The data collected may be anonymous and is not used to track your activity across other websites.
Targeting Cookies: These cookies may be set by our advertising or third-party partners to deliver advertisements that are more relevant to your interests. They can recognise that your device has visited a particular site or service and may track browsing activity across different websites. This information may be shared with external organisations, such as advertisers or advertising networks, to provide targeted advertising and to assess the effectiveness of advertising campaigns, as well as with business partners for aggregated usage and testing purposes.
What do we use cookies for?
We may use cookies to remember the preferences and settings you select on our website. We do not use cookies to collect personally identifiable information in any other context. Most cookies we set are automatically removed from your device when you leave our website or shortly thereafter.
We use anonymous session cookies (temporary cookies that expire when you close your browser) to help you navigate the website and use its features effectively. If you log in as a registered user to the website, application, or a course, the session cookie will include your user ID so we can verify which services you are authorised to access.
This website also uses tracking software to better understand how visitors interact with it. This software is provided by Google Analytics, which uses cookies to analyse usage patterns. These cookies are stored on your device to monitor engagement and activity on the website but do not store or collect any personal information.
If you prefer to disable cookies, you can do so through your browser settings. You may choose to block cookies from this website and its external service providers by adjusting your browser’s security preferences accordingly.
Analytics
In addition to contact form submissions, our website uses the following third-party services that may collect certain technical data automatically when you visit our site:
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and analyse information about how visitors use our website. This may include:
- Your approximate geographic location (country/city level)
- Pages visited and time spent on each page
- Referring website or source of visit
- Device type, operating system, and browser
- Anonymised IP address
Google Analytics data is processed and stored on Google’s servers. Google may transfer this data outside the UK. For more information, please review Google’s Privacy Policy at policies.google.com/privacy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Microsoft Bing Webmaster Tools
We use Microsoft Bing Webmaster Tools to monitor our website’s search performance. This service may collect anonymised data about search queries that lead users to our website, impressions, and click-through rates. This data does not personally identify you. For more information, please see Microsoft’s Privacy Statement at privacy.microsoft.com.
Use of Your Personal Data
We may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your Personal Data in the following situations:
- With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
- With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.
Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared in the following limited circumstances:
- Third-party service providers – We may use trusted third-party tools to manage our email or website communications (e.g., Google Analytics, Bing Webmaster Tools, our web hosting provider or email service). These providers are bound by contractual obligations to keep your data secure and only process it on our behalf.
- Legal requirements – We may disclose your personal data if required by law, court order, or governmental authority.
- Business transfer – In the event of a business sale or merger, your data may be transferred to the new owner, subject to the same privacy protections.
Google Analytics and Microsoft Bing Webmaster Tools may process technical data in accordance with their own privacy policies.
Data Retention
We retain personal data collected via our contact form for as long as is necessary to respond to your enquiry and for any follow-up communication. If no contract or ongoing relationship arises from your enquiry, we will retain your data for no longer than 12 months from the date of your initial contact.
If a working relationship is established, we may retain relevant data for up to 6 years in line with standard UK business and legal record-keeping requirements.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security of Your Personal Data
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption to ensure secure transmission of data submitted through our contact form.
While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to our website.
International Data Transfers
Some of the third-party services we use (such as Google Analytics) may transfer and process data outside the United Kingdom. Where this occurs, we rely on these providers to ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms recognised under UK law.
Children’s Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email: danish@dfaw.co.uk